Career Background
Travelbiz & Tours Sdn Bhd
[IT Assistant]
January 2013 – October 2013
- Handling PC Support, Laptop, Outlook, Windows, Mac Software and Hardware
troubleshooting - Responsible for providing excellent support and timely service
- Any other ad-hoc tasks as assigned
Payments Network Malaysia Sdn Bhd (PayNet)
[SST Monitoring]
November 2013 – Current
- Timely execution of all jobs in accordance to approved procedures and checklists
- To monitor error messages, system utilization, database and network for
exception/problem - Execute command as directed by the 1st and 2nd level support team to resolve
problem - To prepare reports and back-up tape for distribution to financial institutions
- Maintains the physical security of all information systems equipment contained
in computer,
permitting only authorized personnel into the facility and as necessary supervising
the activities of outsiders such as vendor maintenance staff
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